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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Ernie Ball String Cleaner (2fl.oz)

Name: Ernie Ball String Cleaner (2fl.oz)
Brand: Ernie Ball
SKU: P09621
Price: 5.99 GBP
Availability: InStock

An essential bench and gig bag utility

SKU: P09621

£5.99

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Description

Restore absolute sonic brightness and tactical slickness to your instrument with the Ernie Ball String Cleaner.

Packaged in a compact 2oz spray bottle, this targeted maintenance solution serves as an essential bench and gig bag utility. It allows musicians to maximise the performance of their existing setup by acting as an immediate shield against the natural degradation caused by heavy playing, ensuring your tone remains clear and punchy without requiring constant, premature string changes.

This premium formula is well suited to gigging guitarists, studio recording engineers, and touring bassists who need to keep their wire setups feeling fresh and physically fast. Because a single application lifts away performance-dampening contaminants without leaving sticky chemical residues, it works as a highly dependable care partner, allowing you to sustain that crisp, out-of-the-packet snap through multi-hour recording sessions or a full weekend of heavy festival stages.

Proprietary Acid and Grime Elimination

The primary benefit of the Ernie Ball String Cleaner is its ability to break down aggressive biological residue. Every time you play, natural oils, acidic sweat, and environmental dust accumulate inside the winding gaps of your strings, trapping moisture and causing rapid oxidation. This corrosive barrier is what deadens high-frequency harmonic chime and creates a rough, sluggish physical friction. This cleaner utilises a proprietary engineered compound that safely liquefies and lifts away these acidic deposits at the source, preventing corrosion from eating into the core wire and instantly resurrecting your instrument's natural resonance.

Advanced Lubricating Tone Protection

Beyond stripping away grease and dirt, the formula deposits a micro-thin lubricating layer across the wire surfaces. This protective treatment seals the metal against ambient humidity and air exposure, cutting down on future moisture damage between sessions. Physically, this specialised lubrication drastically minimises fingertip drag and string squeak, resulting in a remarkably smooth, slick surface texture under your fingers. This allows your hand to execute rapid fretting transitions, sliding patterns, and aggressive string bends with minimal physical resistance and zero tactile drag.

Effortless One-Step Application

Designed to fit smoothly into a fast setup routine, this spray care product offers total maintenance convenience with zero operational clutter. Requiring no special application cloths or technical procedures, it cleans, lubricates, and conditions your wire sets in a single straightforward step. Its fluid configuration is completely oil-free and engineered specifically to prevent the chalky, powdery white residue associated with basic multi-purpose polishes, making it perfectly safe for regular deployment on electric guitars, acoustics, mandolins, and electric basses alike.

Ernie Ball String Cleaner - 2oz Specifications

Bottle Capacity - 2oz (approximately 59.1 ml).
Main Function - eliminates acid, dirt, sweat, and grime from strings.
Chemical Formulation - proprietary engineered oil-free formula.
Surface Finish - residue-free and powder-free compound.
Application Method - targeted spray application.
Compatibility - safe for electric, acoustic, classical, and bass strings.
Performance Benefit - extends string lifespan and maximises high-end tone.

The Ernie Ball String Cleaner injects a highly practical, reliable preservation safeguard into your routine maintenance layout. Combining aggressive grime breakdown with an advanced, frictionless lubricating formula, this 2oz conditioning spray ensures your wire sets retain peak performance, maximum lifespan, and absolute studio-grade clarity.

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