Help & Contact

Frequently Asked Questions

Have a question? We’ve compiled all of the questions that our customers ask us the most. Can’t find the answer you’re looking for? Contact our friendly team on 01279 432 900 or via our contact page.

Most Popular

  • Do you do music lessons?

    Yes - we have seven teaching rooms and some great teachers who can help you get to the level you want as quickly as possible. We teach from the age of 6 years old.

    Visit our tuition page for more information here.

  • Does GigGear have free parking?

    Oh yes, and lots of it too. You can park your car right outside the front of our store for free.

    Vehicles are left at the risk of the owner. 

  • What are your opening times?

    Monday: 9.30am - 6.00pm

    Tuesday: 9.30am - 6.00pm

    Wednesday: 9.30am - 6.00pm

    Thursday: 9.30am - 6.00pm

    Friday: 9.30am - 6.00pm

    Saturday: 9.00am - 5.30pm

    Sunday: 10:00am - 4:00pm


  • Do you take part-exchange?

    Yes, we welcome part-exchange and we also buy outright. In order for us to value your gear we would need to see it first. You can fill in the sell your gear form here or just bring your gear into store.

  • I can't find the product I want on your site.

    We deal with all the biggest brands so if you can't see the particular product you are interested in on our website, please contact us via the contact form at the bottom of this page or call us on 01279 432900 and we'll do our best to help.

Can't find the answer you're looking for?