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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Faith FNCE FX Neptune Cutaway Electro Acoustic Guitar

Faith FNCE FX Neptune Cutaway Electro Acoustic Guitar

Name: Faith FNCE FX Neptune Cutaway Electro Acoustic Guitar
Brand: Faith
SKU: FNCEDNG
Price: 1094.00 GBP
Availability: InStock

Full-bodied Neptune Cutaway Shape with Solid-Mango Construction

SKU: FNCEMD

£1,094.00

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Description

The Faith FX Neptune FNCE Cutaway Electro is an all-solid, electro-acoustic guitar engineered for musicians seeking commanding acoustic authority and modern onstage comfort.

By pairing an all-solid exotic timber construction with an integrated forearm contour and an advanced, Fishman preamp system, the FX Neptune serves as a highly dependable and expressive instrument, great for regular live performance, studio tracking, and home playing sessions.

All-Solid Indonesian Mango Construction

This premium electro acousitc is constructed entirely from solid Indonesian mango, utilized for the top, back, and sides. Selecting all-solid timber allows the instrument to mature dynamically over time, opening up structurally to deliver increasing resonance and harmonic complexity as the years pass. As a hybrid tonewood, mango shares the focused mid-range punch of mahogany and the sweet, complex warmth of koa.

The sonic signature is defined by a robust upper-bass response, a highly stable mid-range presence, and a gently rounded high-end that ensures a deep, characterful acoustic voice free from harshness.

Baby-Jumbo Body Shape with Ergonomic Forearm Contour

The Neptune body shape is directly inspired by Patrick James Eggle's acclaimed Saluda design, featuring a 16" (40.6 cm) lower bout. This specific layout delivers the acoustic power and deep projection of a traditional jumbo without the awkward physical bulk, maintaining excellent presence when played unamplified. Built with a smooth cutaway, it offers unrestricted access to the higher frets for solo runs and upper-register chord shapes.

Faith has integrated a beautifully sculpted, figured maple ergonomic forearm contour into the upper edge of the lower bout, significantly reducing muscle fatigue and improving player comfort during extended sets.

Modern Playability and Ebony Fingerboard

The solid mahogany neck features a satin finish for a fast, non-sticky playing feel and is joined to the body via a rigid Patrick James Eggle bolt-on design that maximizes vibrational transfer. The neck is capped with a premium Macassan figured ebony fingerboard, sporting a comfortable 16" (40.6 cm) radius suitable for clean chording and smooth string bends, accented with a single Mother of Pearl "F" inlay at the 12th fret.

Comprehensive Fishman INK3 Electronics

Live amplification is managed by an integrated Fishman INK3 preamp system coupled with a high-performance undersaddle piezo pickup. Unlike minimal internal soundhole controls, this premium setup features a side-mounted, flush-fitting control panel that puts professional tone-shaping directly at the player's fingertips. The preamp provides highly responsive three-band equalization (bass, middle, and treble) alongside a master volume control and an onboard chromatic tuner for swift adjustments on stage. The output jack, battery compartment, and strap button are neatly integrated into a single block at the base of the guitar to ensure a reliable and clutter-free cable connection.

Premium Hardware and Included Hardcase

At the headstock and bridge, structural integrity is anchored by high-density TUSQ nut and saddle components alongside chrome Grover Rotomatic machine heads for dependable tuning stability.

The guitar comes complete with a premium woodshell harcase with plush lining, there to protect the instrument when travelling to gig, shows or just when not in use.

Faith FNCE FX Neptune Cutaway Electro Specifications

Top Wood - Solid Indonesian mango.
Back Wood - Solid Indonesian mango.
Side Wood - SolidIndonesian mango.
Body Shape - Baby-jumbo with cutaway.
Forearm Contour - Ergonomic figured maple.
Body Binding - Solid flamed maple.
Bracing Material - Hand-scalloped quarter-sawn spruce.
Bracing Pattern - Patrick James Eggle X-brace design.
Neck Material - Mahogany.
Neck Finish - Satin.
Neck Joint - Patrick James Eggle bolt-on design.
Fingerboard Material - Macassan figured ebony.
Fingerboard Radius - 16" (40.6 cm).
Fingerboard Inlays - Mother of Pearl "F" at 12th fret.
Nut Width - 43 mm.
Nut Material - TUSQ.
Bridge Material - Macassan figured ebony.
Bridge Pins - Macassan figured ebony with abalone dots.
Rosette - Solid figured maple.
Finish Type - Gloss top, back, and sides.
Preamp System - Fishman INK3 side-mounted preamp.
Pickup Type - Fishman undersaddle piezo.
Controls - Volume, three-band EQ, and chromatic tuner.
Machine Heads - Grover Rotomatic chrome.
Strings - D'Addario XT Light (12-53).
Accessories - Premium woodshell hardcase included.

The Faith FNCE FX Neptune Cutaway Electro provides a versatile and visually striking solution for live performers and recording artists who demand full jumbo-sized projection without the physical strain. Its premium tonewood pairing, advanced onboard equalization, and modern ergonomic refinements make it an exceptionally capable instrument for professional stage work.

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