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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Faith FG1NCE PJE Legacy Neptune Khaya Mahogany Cutaway Electro Acoustic Guitar

Faith FG1NCE PJE Legacy Neptune Khaya Mahogany Cutaway Electro Acoustic Guitar

Name: Faith FG1NCE PJE Legacy Neptune Khaya Mahogany Cutaway Electro Acoustic Guitar
Brand: Faith
SKU: FG1NCE
Price: 1156.00 GBP
Availability: InStock
Rating: 5 (1 reviews)

Baby Jumbo electro acoustic with premium all-solid wood construction and the Fishman Flex-T-Blend electronics system

SKU: FG1NCE

£1,156.00

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Description Reviews (1) Questions

Description

The Faith PJE Legacy Neptune FG1NCE Cutaway Electro Khaya Mahogany is a powerful, professional instrument built for musicians who require a commanding acoustic voice alongside premium live electronics.

Developed alongside celebrated British luthier Patrick James Eggle, this model pairs a specially aged soundboard with stable solid tonewoods to yield a deeply mature performance that sounds broken-in right out of the box.

Torrefied Sitka Spruce Soundboard

The soundboard is carved from a solid piece of Canadian Sitka spruce that has undergone a precise torrefaction process. By roasting the timber in a low-oxygen kiln to eliminate natural moisture before controlled re-hydration, the wood’s cellular fibers settle into a highly stable state. This mirrors the natural ageing of a vintage instrument, producing a mellow, deep acoustic voice with exceptional response, increased stability, and projection that normally takes decades to develop.

Patrick James Eggle Neptune Baby-Jumbo Design

Based on Eggle's historic Saluda acoustic shape, the Neptune body template is a refined baby-jumbo design. Measuring 16 inches across the lower bout, it delivers a noticeably larger tone, deeper bass response, and greater natural acoustic volume than smaller orchestra shapes, yet it avoids the cumbersome bulk of a full-sized jumbo guitar. A sleek venetian cutaway provides unhindered access to the upper frets, giving technical players full freedom across the fingerboard.

Solid African Khaya Mahogany Back and Sides

The roasted spruce top is matched with two-piece solid African Khaya mahogany back and sides. This all-solid combination anchors the guitar's acoustic properties, imparting a warm, focused midrange character with an articulate, mature voicing. The body is outlined with highly figured flamed maple binding and features a unique 1mm thick solid figured ebony pickguard, which guards the finish without impeding the top's natural acoustic resonance.

Modern Playability and Premium Appointments

The instrument features a highly playable mahogany neck fitted with a Patrick James Eggle bolt-on joint and finished in smooth satin. The fingerboard, bridge, and headplate are all shaped from premium Macassan figured ebony, maximizing durability and string snap.

Tuning accuracy is sustained by reliable Grover Rotomatic 18:1 ratio nickel machine heads. Resonant transfer is enhanced across the guitar by genuine unbleached natural bone nuts, saddles, and bridge pins.

Fishman Flex Blend Electronics

For pristine live performance, the guitar uses the discreet Fishman Flex Blend preamp system. This setup blends a traditional undersaddle piezo transducer with an internal condenser microphone mounted inside the soundhole, letting you capture both crisp string attack and organic body resonance. This combination makes it incredibly well suited to percussive playing styles. The system is adjusted via three low-profile knobs on the side and includes a built-in digital tuner, an EQ contour control, a pickup blend layout, and a phase switch to eliminate onstage feedback.

Faith FG1NCE PJE Legacy Neptune Cutaway Electro Khaya Mahogany Specifications

Top Wood - solid torrefied Sitka spruce.
Back & Sides Wood - solid African Khaya mahogany.
Body Type - Neptune baby-jumbo with venetian cutaway.
Preamp / Pickup System - Fishman Flex Blend with internal condenser microphone and undersaddle piezo.
Neck Material - mahogany.
Neck Joint - Patrick James Eggle bolt-on design.
Neck Finish - satin.
Fingerboard Material - Macassan figured ebony.
Fingerboard Radius - 16" (40.6 cm).
Scale Length - 25.6" (65 cm).
Nut Width - 45 mm.
Nut & Saddle Material - natural unbleached bone.
Bracing - hand-scalloped quarter-sawn spruce.
Binding - solid flamed maple.
Rosette - 5mm abalone with fibre border.
Bridge Material - Macassan figured ebony with bone bridge pins.
Machine Heads - Grover Rotomatic 18:1 ratio nickel.
Accessories - ABS moulded premium hardcase included.

The Faith PJE Legacy Neptune FG1NCE Cutaway Electro Khaya Mahogany earns its place as an investment-grade tool for touring pros and recording artists who demand a larger acoustic presence balanced with complete plug-and-play versatility.

Reviews (1)

Absolutely awsome guitar for the money. Great sound, easy to play. I was not a Faith guitar lover, but now a total convert.

Paul Copsey