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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Medeli UP82 Educational Series Digital Upright Piano - Black Satin

Medeli UP82 Educational Series Digital Upright Piano - Black Satin

Name: Medeli UP82 Educational Series Digital Upright Piano - Black Satin
Brand: Medeli
SKU: UP82BK
Price: 599.00 GBP
Availability: InStock

Graded hammer-action, high-output speaker system, 20 voices, USB connecttivity and more!

SKU: UP82BK

£599.00

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Description

The Medeli UP82 Educational Series Digital Upright Piano brings authentic acoustic touch and enhanced dynamic sound to home players, music students, and tuition spaces.

Combining a newly designed 88-key graded hammer action keyboard with an upgraded high-output stereo amplification system, this modern instrument delivers expressive performance in a traditional cabinet format.

Built-in USB audio capabilities make practice, performance, and digital recording effortless for modern learning environments.

Graded Action Standard II Keyboard

At the heart of the UP82 is Medeli's Graded Action Standard II (GAS-II) keybed, featuring 88 full-sized, fully weighted keys. Engineered to mirror the mechanics of an acoustic grand piano, the keys offer heavier resistance in the lower octaves and a lighter touch toward the treble. Each key features a non-reflective matte surface that helps reduce light glare and provides dependable finger grip during extended practice sessions.

Upgraded High-Output Sound System

The UP82 features an upgraded 2 x 25-watt stereo amplifier system, delivering 25 percent more power than previous models for richer projection and greater acoustic detail. Playing through twin 15 x 10 cm oval drivers, the onboard sound engine provides 20 versatile voices supported by 64-note polyphony. Onboard Dynamic Acoustic System processing ensures a balanced frequency response across all volume levels, whether playing softly at home or filling a classroom.

USB Audio and MIDI Recording Capability

Equipped with a rear-panel USB-B port, the UP82 carries both MIDI data and high-quality digital audio across a single cable connection. This allows direct stereo audio recording straight into software on laptops, tablets, or smartphones without the need for an external audio interface. Players can also stream backing tracks and virtual instrument audio directly back through the piano's high-output speaker system.

Versatile Performance Modes and Built-In Pedals

Designed to support flexible teaching and practice routines, the instrument includes Layer, Split, and Twinova Duo keyboard modes. Twinova mode splits the 88-key surface into two identical pitch ranges, allowing teacher and student to sit side-by-side and play the same octave registers simultaneously. A integrated three-pedal unit provides traditional sustain, soft, and sostenuto control for proper pedalling technique.

Additional features such as four onboard reverb types, dual headphone connections for quiet practice, dedicated 1/4-inch line inputs and outputs, and ten internal library songs round out a complete digital piano package.

Medeli Educational Series Digital Upright Piano Specifications

Keyboard Type - 88-key Graded Action Standard II (GAS-II) weighted hammer action.
Polyphony - 64 notes maximum.
Onboard Sounds - 20 preset voices.
Music Library - 10 demo songs.
Keyboard Modes - Layer, Split (R1, R2, L), and Duo (Twinova).
Digital Effects - 4 reverb types.
Pedal Unit - integrated 3-pedal assembly (sustain, soft, sostenuto).
Amplification - 2 x 25-watt stereo amplifier system.
Speakers - two 15 cm x 10 cm oval drivers.
Pitch Adjustment - Transpose and Octave controls.
Additional Controls - Touch sensitivity adjustment, Sound Demo, Beep Tone, and D.A.S. processing.
USB Connectivity - USB-B port with combined USB Audio and USB MIDI support.
Headphone Connections - two 1/4-inch stereo headphone outputs.
Audio Input Connection - single 1/4-inch audio input jack.
Audio Output Connection - single 1/4-inch audio line output jack.
Power Supply - DC 12V power adapter.
Dimensions - 136.2 cm x 39.6 cm x 83.0 cm.
Weight - 39.70 kg.

The Medeli Educational Series UP82 offers an ideal balance of traditional keybed resistance, robust audio output, and modern digital connectivity for students and educators seeking an authentic playing experience.

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