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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Phil Jones Bass PE-5WB Pedal

Name: Phil Jones Bass PE-5WB Pedal
Brand: Phil Jones Bass
SKU: PJBPE5WB
Price: 144.00 GBP
Availability: InStock

SKU: PJBPE5WB

£144.00

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Description

The Phil Jones Bass PE-5WB is a versatile bass and acoustic bass preamplifier pedal designed to give instrumentalists precise control over their direct tone.

Combining a dedicated preamp, flexible five-band equaliser, transparent optical compressor, and balanced DI output, it offers a studio-grade front end for both stage performance and direct recording.

Built for upright bassists, electric bass players, and acoustic multi-instrumentalists, it solves the challenge of impedance mismatching while providing comprehensive acoustic shaping in a portable stompbox format.

Dual-Impedance Input Stage for Magnetic and Piezo Pickups

Matching your instrument's pickup impedance is critical for capturing natural acoustic response and full dynamic range. The PE-5WB features a switchable input impedance stage offering 4.7 megohms for high-impedance piezo transducers and 2 megohms for standard magnetic pickups. High-impedance piezo sensors on double basses and acoustic instruments often suffer from thin low-end and harsh treble when connected to conventional inputs; the 4.7-megohm setting eliminates loading effects to preserve the instrument's authentic woody resonance and low-frequency weight.

An input gain control and signal clip indicator let you set an optimal gain structure for passive or active instruments. A dedicated input level switch accommodates both high-output active preamps and delicate passive pickups without unwanted distortion.

Comprehensive Five-Band Equaliser Tailored for Bass Instruments

Tailored frequency bands provide surgical tone-shaping across the full acoustic and electric bass spectrum. The five-band equaliser centres on 50 Hz (sub bass), 160 Hz (low bass), 630 Hz (midrange), 2.5 kHz (high mid), and 12 kHz (treble), with up to 12 dB of boost or cut per band. This layout targets the precise problem areas common to acoustic instruments, allowing you to notch out low-frequency stage boom at 50 Hz or tame fingerboard clatter at 2.5 kHz while maintaining clarity.

Studio-Grade Optical Compressor with Dedicated Foot Control

Dynamic consistency is maintained via an onboard optical compressor circuit voiced specifically for bass frequencies. Offering smooth, transparent compression, the circuit evens out aggressive plucking and slapping while keeping acoustic notes articulate and balanced. An independent footswitch allows the compressor to be engaged or bypassed on the fly, complemented by a compression threshold indicator to monitor gain reduction visually during performance.

Comprehensive Stage and Studio Routing

Direct connectivity makes the unit an effective all-in-one DI box for live soundboards, audio interfaces, and stage amplifiers. The balanced XLR DI output includes an integrated ground-lift switch to eliminate hum caused by ground loops, accompanied by an independent pre/post EQ selector for sending either an untouched direct signal or fully sculpted tone to the front-of-house engineer. A standard 1/4-inch unbalanced output feeds your on-stage amplifier simultaneously, and a dedicated mute switch ensures silent tuning or instrument changes.

A dependable solution for upright and electric bassists seeking an uncompromising signal path, the PE-5WB delivers studio-calibre acoustic shaping and clean DI functionality in a compact enclosure.

Phil Jones Bass PE-5WB Specifications

Effect Type - bass and acoustic preamplifier pedal.
Instrument - electric bass, upright bass, acoustic guitar, and cello.
Inputs - 1/4-inch instrument input with switchable impedance.
Outputs - balanced XLR DI output and 1/4-inch unbalanced line output.
Controls - input gain, level switch, 5-band EQ (50 Hz, 160 Hz, 630 Hz, 2.5 kHz, 12 kHz), compressor level, mute footswitch, bypass footswitch, ground lift, and pre/post EQ switch.
Power Supply - external DC power supply required (power supply not included).
Input Impedance - switchable between 4.7 megohms (piezo) and 2 megohms (magnetic).
Compressor Circuit - optical compression with independent threshold control.
Ground Lift - switchable on XLR balanced output.
DI Functionality - switchable pre-EQ or post-EQ signal routing to XLR output.