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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.


We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.


Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!


Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.


All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as weel as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.


All our instruments get the same premium treatment wether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic
Martin 000-12E Road Series Koa Electro Acoustic

Martin 000-12E Road Series Koa Electro Acoustic

SKU: 00012E
Loyalty Club Points Earn 1,419 Loyalty Club Points
SERIAL: 2665680
WEIGHT: 2kg (4lb 6oz)
 In Stock
This item is in stock and ready for dispatch.
Multi-Point Setup Included
This instrument Includes a Free Multi-Point Setup. Learn More
Description Reviews (0) Questions

This Martin 00012E Koa Electro Acoustic provides an amazing opportunity for players who have always dreamed of owning a Koa guitar. The acoustic features a Koa fine veneer back and sides, which is made from Koa hardwood bonded to an African Mahogany core. This delivers an environmentally friendly alternative to solid Koa, with the same beautiful natural wood grain, and a more appealing price point.

The 00012E compliments this Koa fine veneer back and sides with a Sitka Spruce top to balance out the treble frequencies, creating a warm and deliciously rich tone. This partners wonderfully with the covert Fishman MX-T preamp, providing clear, natural sounding amplification as well as discrete controls and a tuner hidden in the soundhole itself! 

In addition, not only are you getting the distinctive sonic properties of Koa, but also the highly desired look, with the natural wood grain and offset black binding presenting a seriously jaw dropping aesthetic. The 000 body shape is comfortable for extended play sessions and performances, while being versatile in its ability to suit most players and play styles. Other features of note would be the Mother-of-Pearl patterned rosette and fingerboard inlays, a gloss finish and the included soft-shell gig bag.

The Martin 00012E Koa Electro Acoustic is a welcome addition to Martin's already daunting lineup of quality guitars, offering a different flavour of sound, a unique blend of subtle modern appointments and simply stunning natural woods, all wrapped up in a glorious gloss finish. 

  • 000 body shape
  • 14th fret join
  • Gloss finish
  • Sitka Spruce top
  • X brace scalloped bracing pattern
  • Koa fine veneer back and sides
  • Performing artist neck profile
  • High performance tapered neck
  • White Corian nut
  • FSC certified Richlite fingerboard
  • 24.9" scale length
  • 20 frets
  • 1 3/4'' nut width
  • MOP pattern dots fretboard inlay
  • MOP rosette inlay
  • FSC certified Richlite bridge
  • Compensated white Tusq drop-in saddle
  • Black enclosed gear tuning machines
  • Black plastic bridge pins
  • Black pickguard
  • Fishman MX-T Electronic system with subtle controls
  • Discrete built in tuner that mutes output
  • Includes soft-shell case

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