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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.

Frets

We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.

Saddle(s)

Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!

Intonation

Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.

Electrics

All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as well as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.

Dispatch

All our instruments get the same premium treatment whether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Medeli UP405E Forte Series Digital Upright Piano - Black Satin

Medeli UP405E Forte Series Digital Upright Piano - Black Satin

Name: Medeli UP405E Forte Series Digital Upright Piano - Black Satin
Brand: Medeli
SKU: UP405EBK
Price: 989.00 GBP
Availability: InStock

Authentic acoustic response and feel, immersive sound system, 30 preset voices and more!

SKU: UP405EBK

£989.00

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Description

The Medeli UP405E Digital Upright Piano combines traditional cabinet elegance with grand piano touch mechanics and clear stereo audio projection.

Featuring the Grand Action 3-Sensor Premium keybed, an immersive sounn system, and a robust 256-note polyphony engine, this instrument offers nuance, rapid note repetition, and detailed sound shaping for dedicated students, home pianists, and music tutors.

Grand Action 3-Sensor Premium Keyboard

At the core of the UP405E is Medeli's flagship Grand Action 3-Sensor Premium (G3P) keybed. Featuring 88 full-sized keys with graded weight distribution—heavier in the bass and lighter toward the treble—it accurately recreates the physical resistance of an acoustic grand piano. An extended key pivot length allows comfortable pressing right to the root of the key, while an acoustic-style escapement mechanism provides the subtle tactile click felt when playing softly. Synthetic ivory-textured white keytops and matte-finished black keys provide a secure grip and resist surface reflection during long practice sessions.

Advanced 3-Sensor Note Detection and Polyphony

The G3P keybed uses a triple-sensor detection system that registers key movements with precision. Players can retrigger a note before the key fully returns to its resting position, making fast trills, rapid repetitions, and delicate passages effortless to execute. Paired with a massive 256-note maximum polyphony, complex classical arrangements, layered sounds, and heavily sustained passages decay naturally without dropped notes.

Clear Stereo Sound and Dynamic Acoustic System

Driven by a 2 x 25-watt stereo amplification system, the UP405E projects clear audio across its entire dynamic range. The custom four-speaker array combines two 12 cm main drivers with two 5 cm tweeters to deliver balanced bass and crisp high-frequency detail. Integrated Dynamic Acoustic System (D.A.S.) processing automatically adjusts sound output for consistent tone whether playing at full performance volume or quiet practice levels.

Capacitive Control Panel and OLED Display

Navigating the instrument's 40 high-quality voices and 100 internal songs is intuitive thanks to a sleek capacitive touch panel and a bright 256 x 64 OLED display. The smooth touch controls keep the cabinet layout clean while providing instant access to sound editing, split and layer functions, Twinova teacher-student duo mode, and six master EQ presets.

Integrated USB Audio Recording and Connectivity

A rear-panel USB-B port handles combined USB Audio and USB MIDI data transfer, enabling direct stereo recording into digital audio workstation software without an external audio interface. An additional USB-A port supports direct audio recording and playback (MP3, WAV, M4A) via external flash drives up to 128GB. Dual headphone jacks (1/4-inch and 1/8-inch) allow silent practice or two-person monitoring, while dedicated stereo line outputs connect directly to external PA systems.

A complete three-pedal assembly offering soft, sostenuto, and sustain controls, an onboard single-song user sequencer, and comprehensive lesson features make this digital upright piano a practical choice for home practice and tuition spaces.

Medeli UP405E Digital Upright Piano Specifications

Keyboard Type - 88-key Grand Action 3-Sensor Premium (G3P) weighted hammer action with escapement.
Polyphony - 256 notes maximum.
Onboard Sounds - 40 preset voices.
Display - 256 x 64 OLED screen with capacitive touch control panel.
Music Library - 100 internal songs and 320 lesson songs with AI search function.
Keyboard Modes - Layer, Split (L, R1, R2), and Duo (Twinova).
Digital Effects - 6 reverb types (128 levels), 6 chorus types (128 levels), D.A.S., and piano effects.
Master EQ - 6 selectable EQ presets.
Pedal Unit - integrated 3-pedal system (soft, sostenuto, sustain).
Amplification - 2 x 25-watt stereo amplifier system.
Speakers - two 12 cm drivers and two 5 cm tweeters.
Audio Recording and Playback - onboard MP3 and WAV recorder with MP3, WAV, and M4A playback via USB.
Sequencer - 1 user song recorder.
Pitch Adjustments - Transpose, Octave, Tuning, and Scale Tuning.
USB Connectivity - 1 x USB-B port (USB Audio and USB MIDI) and 1 x USB-A port (device media up to 128GB).
Audio Output Connections - twin 1/4-inch line output jacks (L/Mono, R).
Audio Input Connection - 1/8-inch (3.5 mm) stereo aux input jack.
Headphone Connections - 1/4-inch and 1/8-inch stereo headphone outputs.
Dimensions - 140.8 cm x 44.8 cm x 91.3 cm.
Weight - 55.00 kg.

The Medeli UP405E earns its place in modern homes and tuition studios, pairing realistic 3-sensor grand piano mechanics with versatile digital audio recording tools.

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