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Personalised multi-point setup included

Before dispatch, your instrument will be treated to a full setup. That's not a quick tweak, but a full multi-point setup by an experienced guitar technician who will check and adjust every single thing on your guitar, bass, ukulele or banjo to ensure it is performing at its absolute best.

This is not a quick process but we believe every instrument should go through our process to acheive an exacting standard of playability.


We start with the frets on your instrument. All guitar necks move and change over time so we will make sure that your frets are nice and flat as we go up the neck. We don't want any high or low spots as this will mean your guitar will need a higher than optimum action and potentially suffer with fret buzz.

We check and properly profile the playing surface of the frets and then make sure the fret ends are finished off properly. The fret is then polished to ensure smooth string bending.

Truss Rod

Then it's on to the truss rod. This metal rod differs from guitar to guitar (some guitars such as classical guitars don't usually have a truss rod!) and basically controls the "relief" or curve of the neck. Not enough relief and your strings won't have enough clearance over the other frets when playing. Too much relief and you'll have a high action which gets worse as you go up the neck.

The heavier the strings then the more the truss rod needs to work. Proper adjustment in the workshop means that the action will be just right for the strings fitted to your guitar.

Top Nut

The top nut is super important and is one of the two open contact points of your guitar. The technician will check and cut each slot to make sure the strings both run freely but are not sitting in a slot that's too big.

The top nut also plays a big part in the action of your guitar so we'll hit that sweet spot between too low and too high.


Another really important part of your guitar!

On an acoustic, the saddle is cut to the correct height making sure the bottom is 100% flat and straight. This means the string can transfer its vibration properly into the body of your guitar.

For electric guitars, the saddles are adjusted to ensure your intonation is perfect. We will also match the saddles to the radius of your fretboard.

Bridge / Tremolo

The bridge affects the break angle and string height of your guitar and is also responsible for holding your saddles.

For a guitar with a Floyd Rose tremolo system or similar, the spring tension has to be just right to allow the tremolo to return to its "zero point" and keep everything in tune.

For guitars with standard tremolos, we can set it to float and be used both up or down like a true tremolo or we can lock the trem block back so the tremolo will only go downwards.... the choice is yours!


Intonation is the measure of how in-tune the guitar string is across the length of the fretboard and a guitar with badly set intonation will get more and more out of tune as the string is shortened when you play.

Tiny adjustments are made to each string where applicable to adjust its length and ensure that the intonation is set just right.

Overall Action

Once all the above has been completed, the guitar is checked for playability and fine adjustments are made. This step brings everything together and means your guitar will be set up optimally.

Machine Heads

Every machine head is operated and checked for function. We need to ensure that the machine heads operate smoothly.


All the functions of your guitar are checked to ensure everything is working as intended.

For acoustic guitars we will check the functions of the EQ system and controls as weel as check the internal cabling and jack socket.

For electric guitars, all the pickups are checked for function and tonal response. All controls and switches are operated to ensure they are functioning properly. The jack socket is checked.

Other Parts

All other parts such as strap pins, bushings, tuning buttons etc are fully checked.


All our instruments get the same premium treatment wether you purchase online or instore.

If you have purchased online, your guitar will be carefully packed ready for dispatch. You will receive a tracking link via email.

Happy playing :)

Ashdown Rootmaster RM500 EVO III - 500w Bass Head
Ashdown Rootmaster RM500 EVO III - 500w Bass Head
Ashdown Rootmaster RM500 EVO III - 500w Bass Head
Ashdown Rootmaster RM500 EVO III - 500w Bass Head

Ashdown Rootmaster RM500 EVO III - 500w Bass Head

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The Ashdown Rootmaster RM500 EVO III is the latest incarnation of the popular bass head from the team at Ashdown, providing players with power, versatility and portability. Get 800 watts of Ashdown power and tone, complete with a great selection of appointments. making for a superb, gig-ready bass amp, all in one lightweight (2.5kg) package.

The RM500 EVO III features a comprehensive 5-band EQ section enabling you to get the sound you want quickly and easily - go from warm Motown tones to grinding rock tones to modern slap sounds with ease! The addition of the Shape button allow for a fixed E.Q. to be superimposed on the pre-amp to give a bass and treble boost to the sound.

Three great tonal shaping features come in the way of the Compressor, Drive and Sub controls. The Comp control controls the amount of compression that is added to your tone - adding definition, tonal characteristics, sustain and volume control. The Drive control the valve emulated drive, great for added bite and grind to your tone...perfect for rocking out. Finally the Sub control adds Ashdown's Sub Harmonics feature, giving you an octave below the notes that are played - a great way to get some earth shattering lows.

In response to the ever changing needs of bass players, and with the use of in-ear monitors and silent stages, the Rootmaster RM800 EVO III features a new Analogue Cab Sim DI output. This allows for additional tonal control of your DI tone with access to a selection of cab 'sounds': Ported or Sealed, 10" or 15" and with or without a Horn. You can either choose to us from these settings or just have the regular Balanced default settings.

The front of the unit includes Ashdown's iconic VU meter, Line mix control and a mute button, whilst the rear of the unit hosts connections for FX send and return, Line In, DI Out, headphone output, a footswitch, and 2 x speaker outputs.

With its 800w of power, light weight, and huge amounts of versatility, the RootMaster 500 EVO III will appeal to bass players who rock pubs, clubs and arenas night after night.

  • 500 watts
  • 115-230 volts power requirement
  • Mute switch
  • Shape switch
  • EQ in/out switch
  • 5 band EQ
  • Variable compressor
  • Variable Drive
  • Variable Sub Harmonic generator
  • VU meter
  • FX Send and return
  • Headphone socket
  • Line in
  • DI out with balanced or Analogue cab sim
  • 2.5kg
  • 89mm x 311mm x 235mm (HxWxD)
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